Detailing velvet lace, mermaid with lace applique and 0.5m train. Diamond planting around bodice.
*Understand that every design we create is unique, therefore way to lace applique and design of lace must be different with sample and other customers.
Velvet lace, embroidery lace, soft tulle
Side invisible zipper
*** Every order come with box, garment bag, hanger, certificate and care instruction card.
*** Order will process on the next day after pre-order date closed.
*** Allow us 45 working days to fully complete the order.
*** Any priority order, please contact our team.
Contact our team for lower rate if more than 6 pieces per design or bulk order. (Included bridemaids dress order)
- Select product, pick the color and size.
- Gently wait for final confirmation email regarding your order.
- Item will only proceed to tailor make upon full payment done.
- Feel free to reach our team if have question before/during/after order. Our team will guide you patiently throughout the order process.
Local shipping (Malaysia) express is included.
PART I -International shipping fee as below (Total single bill amount exceed USD$1500 & above, shipping fee will be waived)
- Singapore USD$30 (Estimated arrival 1-2 working days)
- Indonesia, Thailand, Philippine USD$45 (Estimated arrival 2-4 working days)
- Taiwan, China, Hong Kong, India USD$75 (Estimated arrival 3-5 working days)
- Japan USD$100 (Estimated arrival 3-5 working days)
- Australia, New Zealand USD$75 (Estimated arrival 3-5 working days)
- Europe, UK USD$90 (Estimated arrival 5-7 working days)
- USA, Canada USD$95 (Estimated arrival 5-9 working days)
PART II - International shipping fee as below (Total single bill amount exceed USD$3000 & above, shipping fee will be waived)
- Saudi Arabia, United Arab Emirates USD$170 (Estimated arrival 5-7 working days)
- Africa USD$170 (Estimated arrival 5-9 working days)
- South America USD$150 (Estimated arrival 5-9 working days)
*Above shown is based on one dress weight less than 3kg, shipping cost charge according calculation system.
Design, Color & Size
- Changes of design, different color and size not in selection list will charge extra on total amount of single item.
- Volume of design, quality of material, color of order piece, embellishment are fixed upon order confirmed.
- NO CHANGES of design,color and size after payment made.
- Allow to upgrade of the quality of material or add-on volume of embellishment not later than 5 working days after the order has been confirmed with payment.
- Extra charges apply if request upgrade/add-on/reduce volume of design/changes of material or miscellaneous.
- EXTRA charge on amount of dress to make to measurement.
- Be understand, EXTRA charge each X up size. For example, XL = +10% ; XXL = +20%
- Consultation fee or second design that asks for changes will be applied to total amount of bill.
Client can choose to pick up own and fitting OR deliver after complexion.
Client has to be able to attend fitting date had scheduled earliest.
All dresses included one-time alteration service only. Send back by walk-in or deliver. If deliver back for alteration, state clear alteration part. Recommended walk in for alteration.
- Allow 1-2 weeks for basic alterations to be completed for next fitting.
- Extra periods required for next fitting if changes of design, material or add-on embellishment work.
- All ordered piece from Charis Ching Designer Studio are Free of Charge of alteration (tight/loss of measurement and length of design only) once.
- Additional charge on request for add-on embellishment or longer length by adding material/design of origin piece.
- Keep the certificate card for any of service in future, such as alteration waived for the same person usage. **
- NO cancellation of order after payment made.
- All deposits and payments are non-refundable.
- There are no refunds, returns or exchanges either cash or other terms.
- We reserve the right, however, to provide you with a refund and/or a credit if we deem, in our sole discretion, unable to get exact color/material had agreed.
- Purchased item is non-refundable.
- Return reason acceptable on wrong sizes, bad sewing and material spoiled.
- Return additional shipping may be charged.
- Exchange item subject to availability of stock.
We will give a care instruction card along with the box of dress that you ordered. Firstly, we would suggest all dresses required specific cleaning, suggest dry clean and steam ironing.